Hi-Caliber IT implements Genesys Infomart 7.6/8.x Solution with Interactive Insights and custom reports. Hi-Caliber IT is upgrading Genesys from 8.x at multiple clients. Hi-Caliber IT upgrades BI (Informatica , Hyperion, Businss Objects etc) and Database (Oracle, SQL Server) platforms . Hi-Caliber IT implements custom reports for various customers. Hi-Caliber IT implements custom softphone solution using .NET and Genesys Universal SDK. Hi-Caliber IT starts working on IVR solution with custom screen pop using Genesys SDK. Hi-Caliber IT signs a contract for 24/7 remote application support. Hi-Caliber IT Wraps up a WFM project with City of New York. Hi-Caliber IT implements custom IVR solution using GVP 8, Nuance with Screenpop using Genesys. Hi-Caliber IT completes a proactive contact Solution using Genesys Outbound solution. Hi-Caliber IT delivers a website portal integrated to multichannel contact center. Hi-Caliber IT signs a new contract for remote database support contract.     Web Services To support the call center practice we have a solid background in Web technologies. We can create Custom Softphones and Agent desktops tailored to the needs of the customer.Having a mere web presence is not enough anymore in the highly competitive world of Internet.The key lies in determining our clients web needs in global market by providing strategic Web solutions for companies wishing to market their business and services online. Hi-Caliber IT comes into the picture here as your friend and guide to enable you to strategically design, develop, integrate and deploy web applications to use globally. We offer expertise in the following areas:            Experience with PHP, .NET, DHTML, XML, Flash Scripting, Java Script and Java technologies.            Implementing custom web services and solutions.            Porting applications across platforms.            Application development, migration and integration.            Automated Testing of Web Applications using tools.            Integrating with CRM, ERP and Legacy Systems.            Experience with Windows or Unix systems. Our expertise in Web technologies cover:            Webservers: Websphere, Weblogic, Apache/Tomcat, IIS            Java/J2EE/EJB/Servlets/Struts/Javascript            XML/XSLT/CSS/DHTML            C#/.NET/Visual Studio/ASP.NET/COM/DCOM            Webservices: SOAP/UDDI            PHP/MYSQL   Name Email Phone Subject Message Security Code              Hi-Caliber announces availability of low cost application development services for customers. Hi-Caliber integrates multimedia channels like email, chat to customer websites. Hi-Caliber announces availability of real-time and historical Performance metrics which pinpoint gaps and identifies opportunities to improve a contact center. Hi-Caliber announces integration of CTI with onscreen Stat displays with audio/visual Alerts helping associates to focus on high-demand areas. ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Home   |   About us   |   Services   |   Expertise   |   Careers   |    Login     |   Contact us   |   Site map   |   Privacy Policy   |   Disclaimer       Other vertical domains:  home improvement  home remodeling  computer consultant    search attorney   taxi Service