Hi-Caliber IT implements Genesys Infomart 7.5 Solution with custom reports. Hi-Caliber IT Wraps up a WFM project with City of New York. Hi-Caliber IT signs up an IVR contract with a major customer. Hi-Caliber IT delivers a hosted predictive dialer Solution. Hi-Caliber IT signs up for a website portal integrated to multichannel contact center. Hi-Caliber IT signs a contract for remote database and platform support contract.     Disclaimer The information provided on this website is intended for use by the general public for viewing and retrieving information only. Although every effort has been made to provide complete and accurate information, Hi-Caliber IT makes no warranties, expressed or implied, or representations as to the accuracy of content on this website. Hi-Caliber IT assumes no liability or responsibility for any errors or omissions in the information contained in the website or the operation of the website. By using the Hi-Caliber IT website, you assume all risks associated with the use of this site including any risk of your computer, software or data being damaged by a virus, software, or any other files which might be transmitted or activated via the Hi-Caliber IT website. Hi-Caliber IT expressly disclaims any liability for any special, incidental, or consequential damages, including without limitation, lost revenues, or lost profits, resulting from the use or misuse of the information contained in the website. Indemnification You agree to defend, indemnify and hold Hi-caliber IT harmless from and against any and all claims, damages, costs including attorneys’ fees, arising from or related to your use of the website. Links to other Websites This website contains links to other Internet sites and information provided by persons not affiliated with Hi-Caliber IT. Such links are not endorsements or referrals of any products, services or information contained in such websites, and no information in any such web site has been endorsed or approved hereby. No claims, promises, or guarantees about the completeness, accuracy, currency, content or quality of information contained in the links to and from this web site are made. Information provided and opinions expressed by others do not necessarily represent the opinion of Hi-Caliber IT. Hi-Caliber IT expressly disclaims any and all liability resulting from reliance on such information or opinions.   Subject Security Code:   Unified Communications provides multiple benefits in a contact center. Adding multimedia channels like email, chat response to your customer interaction channels imprvoes customer response. Performance metrics should pinpoint gaps and identifies opportunities to improve the contact center. Onscreen Stat display with audio/visual Alerts helps associates to focus on high-demand areas. Our claims collections are great due to your outbound solution -An insurance company The call center reports you developed are very useful in effectively utilizing the WFM application configured by Hi-Caliber IT. You have solved our problems faster than we imagined. Thank you for all the great help this past year -A Credit Card issuer Privacy Policy   |   Disclaimer © 2007 Hi-Caliber IT. All Rights Reserved. ------------------------------------------------------------------------------------------------------------------------------------------------------------------ Home   |   About us   |   Services   |   Expertise   |   Careers   |    Login     |   Contact us   |   Site map